Privacy Notice

Updated on May 10, 2025

This Privacy Notice describes how we collect and use your personal information in relation to Wyflow websites, applications, products, services, events, and experiences that reference this Privacy Notice.

Collection of Your Personal Information

We collect your personal information in the course of providing Wyflow Service and Software (in short, "Wyflow Service") to you.

Here are the types of information we gather:

  • Information You Give Us: We collect the minimal necessary information from you to provide the Wyflow Service, such like your name, email address, the geography region that stores your data, etc.
  • Automatic Information: We automatically collect certain types of information when you interact with Wyflow Service, such like your login/logout time, sign-up time, Wyflow Service metering information, etc.
  • Information from Other Sources: We might collect information about you from other sources, including service providers, partners, and publicly available sources.
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Use of Your Personal Information

We use your personal information to operate, provide, and improve Wyflow Service. Our purposes for using personal information include:

  • Provide Wyflow Service: We use your personal information to provide and deliver Wyflow Service and process transactions related to Wyflow Service, including registrations, subscriptions, purchases, and payments.
  • Measure, Support, and Improve Wyflow Service: We use your personal information to measure use of, analyze performance of, fix errors in, provide support for, improve, and develop Wyflow Service.
  • Recommendations and Personalization: We use your personal information to recommend Wyflow Service that might be of interest to you, identify your preferences, and personalize your experience with Wyflow Service.
  • Communicate with You: We use your personal information to communicate with you in relation to Wyflow Service via different channels (e.g., by phone, email, chat) and to respond to your requests.
  • Marketing: We use your personal information to market and promote Wyflow Service. We might display interest-based ads for Wyflow Service.
  • Purposes for Which We Seek Your Consent: We may also ask for your consent to use your personal information for a specific purpose that we communicate to you.
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Disclosure of Your Personal Information

Your information will NOT be disclosed to other purposes or third party organizations.

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How We Secure Information

At Wyflow, security is our highest priority. We design our systems with your security and privacy in mind.

  • Your personal information is stored in the secure database. Some sensitive information such like your password, recovery method is one direction encrypted before storing into our database.
  • We protect the security of your information during transmission to or from our secure database.
  • We maintain frequently backup procedure for your personal information to ensure no data loss or data damage may happen.
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Accuracy and Updates of Your Personal Information

You can view, update, and delete certain information about your account and your interactions with Wyflow Service, such like change your password, subscribe/unsubscribe the product updates, terminate your account, etc. If you cannot access or update your information yourself, you can always contact us for assistance.

You are responsible to provide the correct information and keep it updated.

Please Note that we will not check the validation or correctness of your provided information. If you provide fake or outdated information and cannot receive our license or product updates, and/or encounter any direct or indirect damages to your business or our business, you must take 100% responsibility for that.

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Retention of Personal Information

We keep your personal information to enable your continued use of Wyflow Service, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.

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Termination of your account

Once your account is terminated, all of your personal information will be erased completely from Wyflow.

Your account will be terminated under such scenarios:

  • Upon your request
  • Your information is found to be or trend to be fraud, risky for our business, for example:
    • You provided incorrect information;
    • You information is treated as email spam, advertising, etc;
    • For security concerns, we cannot provide service to you;
    • Others
    If your account falls into this category, you account will be terminated immediately without any notices.
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Stop our service

Wyflow may stop our service to you for security concerns without any notices.

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Changes to this Privacy Statement

Our business changes constantly, and our Privacy Notice may also change. You should check our website frequently to see recent changes. You can see the date on which the latest version of this Privacy Notice was posted. Unless stated otherwise, our current Privacy Notice applies to all personal information we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of personal information collected in the past without informing affected customers and giving them a choice.

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